Application Performance Blog

Product news, updates and announcements

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Nexthink for ServiceNow

Posted by Mick McGuinness

With the release of v6.10, Nexthink continues to improve its integration with ServiceNow. With Nexthink, the ServiceNow console is populated with real-time end-user analytics that improve incident management, problem management, and IT...

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11 May 2017

Why Service Desk calls are just the tip of the iceberg

Posted by Mick McGuinness

IT Service Desks are inherently reactive rather than proactive in nature. A user calls in to log an issue which is then dealt with, but without really understanding how many other users in the organisation could be suffering with the...

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31 October 2016